The NCOFCU Credit Union Academy Podcast

How to Close the CEO-Board Trust Gap


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In this episode, we delve into the growing trust gap between CEOs and boards, as revealed by a recent survey from consultancy Spencer Stuart. The survey highlights a significant discrepancy in how CEOs and board members perceive the effectiveness of board support during challenging times.

As the U.S. faces economic disruptions and regulatory shifts reminiscent of the early COVID-19 era, the necessity for proactive governance comes to the forefront. While only 22 percent of CEOs feel adequately supported by their boards, 43 percent of board members believe they are providing the needed assistance, indicating a gap in perceptions and expectations.

The episode underscores the importance of communication and strategic collaboration. Both CEOs and directors express a desire for boards to act as "thought partners" in navigating complex problems. However, the responsibility also lies with CEOs to clearly communicate expectations and facilitate effective board engagement.

Join us as we explore strategies for enhancing CEO-board dynamics, emphasizing the critical role of communication and partnership in steering organizations through uncertain times.

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The NCOFCU Credit Union Academy PodcastBy ceohp