In this episode we provide guidance on how to conduct successful user interviews to get the information you need.  

Here are the resources mentioned: 

- Danzico, L. (2010). User Interview Techniques [PowerPoint slides]. Retrieved from https://www.slideshare.net/edanzico/user-interview-techniques 

- Farrell, S. (2016). Open-Ended vs. Closed-Ended Questions in User Research. Retrieved from https://www.nngroup.com/articles/open-ended-questions/ 

- Henry Ford Learning Institute. (2009). Using Interviews in Design Thinking for Innovation Classes. Retrieved from https://dschool old.stanford.edu/groups/k12/wiki/98b45/attachments

- Interaction Design Foundation. (2017). How to Conduct User Interviews. Retrieved from https://www.interaction-design.org/literature/article/how-to-conduct-user-interviews 

- Portigal, S. (2013). Interviewing Users. Rosenfeld Media. 

- https://creatorhub.belvistastudios.com/courses/human-centred-design-playbook  

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