In this episode we sit down with Cecil Bullard, CEO and Owner at The Institute for Automotive Business Excellence. As a seasoned expert in the industry, we ask Cecil how technicians and advisors can best enhance the complexities of their relationship. 

It is paramount that these two operations work as efficiently at possible to bring the customer the best service possible, and Cecil delivers some game-changing advice. 

Episode Guest: Cecil Bullard
Episode Host: Marc Babin

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