How do you create meaningful connections? Jill Rees of West County Health Centers, one of CCI's longtime collaborators, shares how she builds rapport with her patients, so that she can hear deeply authentic stories and get to the “why” behind their answers. Jill advises us to sit down, be real, and listen patiently. If you are looking to better engage end users, clients, or staff, there will be a ton of takeaways from this discussion for you.

Here’s where you can learn more about the people, places, and ideas in this episode:

• Jill Rees, Ph.D., associate director of behavioral health, West County Health Centers
• CCI Webinar: How to Connect with People and Hear their Authentic Stories

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