Sometimes we overlook the potential in the moments that are right under our nose. If there’s one thing Lou Heckler is great at, it’s finding the teaching potential in everyday, normal, moments. In addition to being a veteran of TV and radio and a Hall of Fame speaker, Lou is also a speaking coach who helps speakers hone their presentation skills. Lou weighs on what makes a good presentation, particularly, the little things that we can do to make an audience connect with us.