Join Sev as he sits down with Simon Devlin, a pioneering entrepreneur in the world of premium cigars. Simon shares his journey from discovering cigars overseas to establishing a luxury cigar empire in Australia’s heavily regulated market. Learn about the critical role of authenticity, relationship-building, customer engagement, and patience in business. Hear insights on hiring people with the “service gene,” creating long-term customer value, and adapting to changing market conditions. Simon also discusses branding, the art of cigar selection, the impact of legislation, and the essentials of delivering unmatched customer experiences—both in-person and online.

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Instagram: https://www.instagram.com/devlinsonline/https://www.instagram.com/simondevlin/

Facebook: https://www.facebook.com/devlinsonline

Dad and Son Podcast: https://open.spotify.com/show/6nXmEaTE6iweSi4fs07O1j

Simon's book: https://www.twoleggedstoolbook.com/

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