* Derek O'Carroll* CEO at Brightpearl

Bio:

Derek O’Carroll has had an eye for business since he turned his school’s unused tennis courts into a paid tennis club as a 15-year-old. As CEO of Brightpearl, a cloud-based ERP for retailers and wholesalers, he has refined go-to-market strategies and led innovations that have increased deal size of nearly 500 percent and yielded 75% growth year-on-year.

Sponsors:

* Drip – Get a free demo of Drip using this coupon code!* Spark Shipping – eCommerce Automation

Links:

* Brightpearl* LinkedIn * Twitter* Facebook

* Derek LinkedIn* Derek Twitter* Derek Facebook

Transcript:

Charles:                        00:00                In

this episode of The Business of eCommerce. I talk with Derek O'Carroll about

how to create a customer focused omnichannel experience. This is a business of

e-commerce. Episode 106 to The Business of eCommerce to show that helps

eCommerce retailers start launch and grow their eCommerce business. I'm your

host, Charles Palleschi. I'm here today with Derek O'Carroll. Derek is a CEO of

BrightPearl, a cloud based ERP are retailers and wholesalers at bright Pearl.

He has redefined the go to market strategy and led innovations that have

increased the deal size. We 500% in yield at a 75% growth year over year. I've

asked Eric on the show today to chat about how you create a customer focused

Omni channel experience. So Hey Derek, how you doing today?

Derek:                          00:50                I'm

excellent. Charles. Delighted to be with you. Yeah,

Charles:                        00:52                To

have you on the show. I'd love the topic, kind of the whole omnichannel and

kind of bringing it all together first real quick, bright Pearl. You've been

there. How long?

Derek: