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In Episode 7, the guys dive deep into what it really takes to build a culture of customer experience that actually works. From hiring “heart” people to leading by example and listening with empathy. They challenge the myth of overnight success and unpack how mindset, discipline, and consistency play a crucial role in long-term growth. From complaint autopsies to why NPS (Net Promoter Scores) can be misleading, this episode is packed with practical insights on creating a customer-obsessed business. Whether you're a founder, manager, or team leader, this one will make you rethink how you serve your team and your customers.
🌍 Interested in getting one-on-one coaching from the 3PX team? Go to https://3pxcoaching.com
Follow us on Instagram:
Wayne Foreman: @wayne4man
Steve Kincanon: @Steve_kincanon
LISTEN TO THE SHOW
Apple: https://podcasts.apple.com/podcast/id1810132342
Spotify: https://open.spotify.com/show/6icTxp0wsvMPmnjZsGtybV
JOIN OUR COMMUNITY
📸 Instagram: https://www.instagram.com/3pxcoaching/
📖 Facebook: https://www.facebook.com/61575312680020
Intro and outro music by Korshun
https://audiojungle.net/user/korshun
Produced by Quentin White | @quentinlwhite
🌍 Interested in getting one-on-one coaching from the 3PX team? Go to https://3pxcoaching.com
Follow us on Instagram:
Wayne Foreman: @wayne4man
Steve Kincanon: @Steve_kincanon
LISTEN TO THE SHOW
Apple: https://podcasts.apple.com/podcast/id1810132342
Spotify: https://open.spotify.com/show/6icTxp0wsvMPmnjZsGtybV
JOIN OUR COMMUNITY
📸 Instagram: https://www.instagram.com/3pxcoaching/
📖 Facebook: https://www.facebook.com/61575312680020
Intro and outro music by Korshun
https://audiojungle.net/user/korshun
Produced by Quentin White | @quentinlwhite
View all episodes
By 3PX CoachingSend us Fan Mail
In Episode 7, the guys dive deep into what it really takes to build a culture of customer experience that actually works. From hiring “heart” people to leading by example and listening with empathy. They challenge the myth of overnight success and unpack how mindset, discipline, and consistency play a crucial role in long-term growth. From complaint autopsies to why NPS (Net Promoter Scores) can be misleading, this episode is packed with practical insights on creating a customer-obsessed business. Whether you're a founder, manager, or team leader, this one will make you rethink how you serve your team and your customers.
🌍 Interested in getting one-on-one coaching from the 3PX team? Go to https://3pxcoaching.com
Follow us on Instagram:
Wayne Foreman: @wayne4man
Steve Kincanon: @Steve_kincanon
LISTEN TO THE SHOW
Apple: https://podcasts.apple.com/podcast/id1810132342
Spotify: https://open.spotify.com/show/6icTxp0wsvMPmnjZsGtybV
JOIN OUR COMMUNITY
📸 Instagram: https://www.instagram.com/3pxcoaching/
📖 Facebook: https://www.facebook.com/61575312680020
Intro and outro music by Korshun
https://audiojungle.net/user/korshun
Produced by Quentin White | @quentinlwhite
🌍 Interested in getting one-on-one coaching from the 3PX team? Go to https://3pxcoaching.com
Follow us on Instagram:
Wayne Foreman: @wayne4man
Steve Kincanon: @Steve_kincanon
LISTEN TO THE SHOW
Apple: https://podcasts.apple.com/podcast/id1810132342
Spotify: https://open.spotify.com/show/6icTxp0wsvMPmnjZsGtybV
JOIN OUR COMMUNITY
📸 Instagram: https://www.instagram.com/3pxcoaching/
📖 Facebook: https://www.facebook.com/61575312680020
Intro and outro music by Korshun
https://audiojungle.net/user/korshun
Produced by Quentin White | @quentinlwhite