Much has been written and available about the necessity for position descriptions and what is the right format. Here is the difference we bring to the feast - the most important element of position descriptions is it must be process based. Show Objective Given a complete set of process maps and standard operating procedures, you will create a position description that is challenging, accurate, and enables job fit - right person in right role.

EPISODE 53: Summary Most businesses create organizational charts and write descriptions based on the function. You work in finance or service and describe the job within a silo; we know different. All businesses are processed based, which leads to a different orientation to work. Instead of fumbled handoffs between departments, everyone is focused on making things better and faster than the competition, which leads to higher quality and better margins.

Based on your work building value maps of each process and then creating SOPs (Standard Operating Procedures) each position is nothing more than a list of those responsibilities. This is essential in smaller businesses that cannot afford over staffing, defects, and poor margins.