Happy employees create happy customers. It’s impossible to get one without the other. In this episode, Shaun de Vries and Josh Kopel discuss the tactics and tools they use to ensure that their employees are inspired, supported, and providing that same experience to their customers.

For more information on Shaun and his company, visit https://www.openpantryconsulting.com/.

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Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

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