My guest today is Dr. Kelly Henry.  He is a highly successful chiropractic doctor and entrepreneur turned business strategist and coach.
We talk about how customer service is the lifeblood of your business. We talk about how businesses often make the mistake of acquiring new customers but neglect their existing customers.
How exceptional customer service with your existing customers can dramatically increase the revenue in your business.
How bad customer service will destroy any business.
We also talk about how businesses can drastically increase their customer service in a few simple steps.
Dr Henry is the author of the new book, "Define and Deliver Exceptional Customer Service, Proven Strategies To Maximize Profits"
You can buy the book and connect with Dr Kelly Henry Here:
http://www.drkellyhenry.com

If you are a brand or business looking to get more leads or customers, I have a Social Media Marketing Agency called HighImpact that can help you grow your business.
https://www.highimpactagency.com/

You can also connect with me on Social Media here:
Instagram,  http://www.instagram.com/kmirouan.
Facebook,  https://www.facebook.com/highimpactagency/
LinkedIn,    https://www.linkedin.com/in/highimpactagency/
Clubhouse @Rouank

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