It's no secret that I'm a huge fan of The Experience Economy by Joe Pine and Jim Gilmore. So you can imagine how delighted I was when Jim agreed to be a guest on our weekly Virtual Lunch!

So listen in as he shares insights on how to:

• Prepare for the next phase of the Experience Economy
• Design a multisensory environment in virtual events
• Inspire more engaging conversations
• Create an experience even when selling services or other intangibles
• ... plus one simple (low-tech) thing that will help you stand out