Welcome To Episode #45 of the Amazon FBA Private Label Show Podcast!

In this episode, I walk you through 5 easy steps to properly deal with the dreaded 1 - star product reviews on Amazon.

How To Deal With 1-Star Product Reviews Like A Pro - Amazon FBA Private Label Podcast

It's gonna happen sooner or later...

You log onto your product sales page on Amazon and you see your first 1 star product review.

It sucks. Yup.

Calm down. It's going to be ok. Promise.

It's all about handling them like a pro so you can use the reviews to actually improve and grow your business.

5 Steps To Dealing With 1 Star Reviews

1. Monitor reviews carefully (use Sales Backer to get notified)
2. Don’t overact to negative reviews (stay calm)
3. Read and understand the concern or issue. Is it legit?
4. Respond and offer a solution (don’t bash or argue)
5. Report any incorrect review to Amazon

Using 1 Star Reviews To Your Advantage

• Learn what customer like and hate about your product
• Talk to your factory about improvements based on your reviews
• Always continue upgrading your product
• React and make changes immediately

Avoid 1 Star Reviews With Systems 

• Set up a review and feedback system like Sales Backer
• Ask customers to reach out to you personally if they have issues
• Use Sales Backer to alert you immediately of negative reviews
• Set up a FAQ page

To get a 60 Day Free Trial of Sales Backer check out the link below. (NO CREDIT CARD NEEDED)

Sales Backer Special Discount <----------

 

Not a member of the Facebook Mastermind group yet?

Join here!<----------

If you haven't yet listened to Episode 3 where I talk about "How To Find A Winning Private Label Product" then please do that as well.

Check Out Episode 3 of The Private Label Podcast

Check out my Quick Start Guide To Finding A Winning Private Label Product <===Click Here

SUBJECT TIMES ON PODCAST:

[X]  I-TUNES REVIEW - TO LEAVE A REVIEW CLICK HERE

[1:50] Dealing with 1 star reviews

[4:30] 5 Main steps to dealing with reveiws

[8:20] Use a professional tone

[9:03] Use 1 star reviews to your advantage

[13:30] Use Sales Backer to prevent negative reviews

[17:49] Conclusion

[X] SUBSCRIBE TO THE SHOW

[X] JOIN THE FB GROUP

RESOURCES MENTIONED IN THIS EPISODE:

 

*Get a 60 day FREE trial and Unlimited emails during the 60 days. Pre-Installed Email Campaign Templates – No Credit Card Required

 

For all other resources and tools that I use in my Amazon business please see the resources link.

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How To Deal With 1-Star Product Reviews Like A Pro - Amazon FBA Private Label Podcast [EP45]