How do you develop great talent in turbulent times? What about for a future of work which has never yet existed? By being a people-first leader. This week on Left to Our Own Devices, Erica sits down with Susan Justus, VP of Talent Development at Betterment, a digital automated investment platform. Susan has spent many years in the talent development space and understands that building relationships with people “beyond the task” (part of The Betterment Way) is key. To develop employees with clarity, confidence, and purpose, leaders must be able to connect on a deeper level and reinforce psychological safety, EQ, transparency, and values. The work itself must also be meaningful for people to truly connect to an organization and thrive. And at Betterment, they really listen to their people. Which is why this summer, they’re running testing grounds on their hybrid model to work out any kinks, find balance, and help everyone prepare for the full hybrid model which will kick off in the fall. Listen in for more on this Hybrid model that every leader should be paying attention to.