Tech in the Right Direction

How to Develop Yours Skills and Lead with Strategy


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This week's guest is Supriya Gupta, the General Manager of Recommendations and Head of Product at Credit Karma - a personal finance company helping individuals reach their financial goals. Supriya is responsible for personalizing the Credit Karma app experience for their 120 million customers. She has taken her department to the next level and their recommendation system now makes more than 35 billion model predictions every day. 

Today we talk about Supriya's career journey and how she went from working on defense satellites to now managing an entire team within Credit Karma. We also discuss the importance of combining technical skills with soft skills and how strategy is key to creating success. The discussion continues with the challenges women face in today's business world and how to facedown imposter syndrome to reach new heights.

Learn more about Credit Karma here: https://www.creditkarma.com/

Career Update:

Supriya Gupta is a seasoned executive and AI strategy advisor, with over 20 years of experience building & scaling zero-to-one products & organizations to serve millions. Now, she helps founders and executives use AI to build better products and organizations.


Most recently as a VP/GM at Credit Karma (acquired by Intuit for $7.1B), leading the AI transformation of every touchpoint, I brought a user-centric perspective to solving day-to-day financial needs. I built the AI-native Financial Assistant used by millions each month, as well as AI-powered personalization, simplifying consumers’ access to financial monitoring & products. Previously, I also drove AI innovations at Facebook, BrightRoll (acquired by Yahoo for $640M), and IBM, consistently turning cutting-edge technology into business impact.

Through scaling AI products and building cross-functional teams to 300+ employees, what I’ve observed is that building AI technology is only the beginning. Equally critical is applying AI to solve real problems for real people, at scale. These have been my guiding principles to building impactful products:
- Innovation needs guardrails, not barriers
- User adoption trumps technical sophistication
- Elegant AI whispers - so products simply work better
- Feedback is an essential gift: User needs can evolve as quick as AI does
- While trust is always hard to build and easy to break, it is even more critical to get this right with AI

If you’re building impactful AI-driven products, scaling your business, or exploring the transformative potential of AI, I can help you with:
- Strategy: Build innovative AI solutions that solve real problems for your customers & your employees
- Execution: Accelerate time to market by optimizing people, process, and technology
- Experiences: Implement AI intuitively to delight end users with outsized value

Featured Speaker: ScaleUp:AI Conference, Grace Hopper Celebration
Education: Wharton MBA, UIUC Engineering

Learn more about me here: https://www.supriya.ai/

Thank you - we hope Supriya's story helps inspire others to seek or grow their tech career.

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Tech in the Right DirectionBy Jennifer Didier

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