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How To Document Processes Your Team Will Actually Use
In this second solo episode of the Agency Spark Podcast, Sara talks about how to document processes your team will actually use.
Sara Nay is the COO at Duct Tape Marketing and founder of Spark Lab Consulting with over 12 years of experience in the small business space.
She oversees the day-to-day operations to support the growth of both businesses with a focus on strategic planning, consultant network coaching, and client success.
Core ideas:- You don't have to document 100% of your small business processes
- Processes can be viewed as non-essential "busy" work
- Installing marketing systems without a solid operating system only causes a new set of problems
- One of the key pieces of an operating system is defining where your company creates value
- Identifying your key processes is crucial
- If you would like to chat with Sara about installing an operating system into your business, please email her at [email protected]
- Sara's LinkedIn
This episode of the Agency Spark Podcast is brought to you by Termageddon, a Privacy Policy Generator. Any website collecting as little as an email address on a contact form should not only have a Privacy Policy but also have a strategy to keep it up to date when the laws change. Click here to learn more about how Termageddon can help protect your business and get 30% off your first year payment by using code DUCTTAPE at checkout.
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By Sara NayIn this second solo episode of the Agency Spark Podcast, Sara talks about how to document processes your team will actually use.
Sara Nay is the COO at Duct Tape Marketing and founder of Spark Lab Consulting with over 12 years of experience in the small business space.
She oversees the day-to-day operations to support the growth of both businesses with a focus on strategic planning, consultant network coaching, and client success.
Core ideas:- You don't have to document 100% of your small business processes
- Processes can be viewed as non-essential "busy" work
- Installing marketing systems without a solid operating system only causes a new set of problems
- One of the key pieces of an operating system is defining where your company creates value
- Identifying your key processes is crucial
- If you would like to chat with Sara about installing an operating system into your business, please email her at [email protected]
- Sara's LinkedIn
This episode of the Agency Spark Podcast is brought to you by Termageddon, a Privacy Policy Generator. Any website collecting as little as an email address on a contact form should not only have a Privacy Policy but also have a strategy to keep it up to date when the laws change. Click here to learn more about how Termageddon can help protect your business and get 30% off your first year payment by using code DUCTTAPE at checkout.