Building Innovative Leaders

How to drive growth with Client Success Metrics: BIL Main Episode 19


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Want to grow your business and create raving clients, or customers in the process?
Lead gen is important... but it's not the ONLY answer. There is gold already in your business that your not mining! It comes down to...
Knowing your client success metrics!
If your churn is high, your margins are low, CLV is down, or your plain stuck treading water... again.
Growing your company doesn't just come down to adding more sales people. That's wrong. Sales people don't drive growth, lead gen does. (Sales people fulfill lead gen.)
The highest return for Lead gen comes from internally; through expansion or ascension revenue. So what specialist can magically do that? And how do I ensure I see a ROI from it?
What you actually need to do is fix all of those problems is a revenue center. With a strategic team that can work internally with marketing, sales, and product while also working externally with key metrics that will strategically show value to your clients.
So you can grow your business and create raving fans!
In this podcast episode we’ll be diving into:
What 80% of successful businesses create to grow their business even further.
How data can trigger events that ensure client success (and 2 use cases to see how it works).
8 metrics that every business can leverage to grow and scale!
Let’s talk about where the money is! What metrics should you be tracking and will give you a direct tie to your revenue and profits.
...more
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Building Innovative LeadersBy Cade Abelard, Cade Strategy

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