REL Talk

How to Elevate Your Culture: The Need Behind the Need


Listen Later

For this final installment of the ‘How to Elevate Your Culture’ series, our three hosts look at uncovering the ‘need behind the need’ in your employees, and how to go about addressing those needs to keep them from leaving your organization. Going beyond employee requests to determine what they’re really looking for in their work is a skill that will go a long way to ensuring your employees are happy and satisfied, and our REL Talent professionals share how to do just that in today’s episode.

 
Michelle, Keith, and Maria start by affirming the importance of uncovering what employees are really looking for, developing that particular skill set to ascertain the need, and going on to help meet it. They also discuss the categories of need, Michelle’s ‘back pocket question’, and being prepared to accept the feedback given when asking about those needs. To finish up, our hosts remind listeners that they have a great deal of experience in this field, and are only too happy to help out those who need their support. Digging beneath the surface of employee requests and addressing the real needs uncovered is yet another key component to elevating your culture, and is one that our experts can and will lead you through both here today and beyond if you choose to pursue their assistance further.

The Finer Details of This Episode:

 

  • Uncovering what it is that keeps employees happy and satisfied in a job
  • Helping meet the need they are really after
  • Developing the skill set to uncover the real need
  • Categories of need
  • Michelle’s ‘back pocket question’
  • Being prepared to accept the feedback given
  • How REL Talent can help
  • Quotes:

     
    “They’re telling you that they’re not having the opportunity to build their skill and grow, right?”
     
    “Very rarely do people ever tell you the need behind the need.”
     
    “You need to assume that there is a driver for that request…and people don’t naturally disclose that driver, they just disclose the request.”
     
    “People are not that complicated.”
     
    “Ooh, tell me more.”
     
    “It’s about the experience they’re having, and it’s about the emotions that those tangible things are giving them. That’s what they’re looking for.”
     
    “Make sure you connect with us at ‘reltalent.com’.”

    Show Links:

     
    REL Talent: HR Consulting

    ...more
    View all episodesView all episodes
    Download on the App Store

    REL TalkBy Maria Rodriguez, Michelle Elder and Keith Leonard

    • 4.8
    • 4.8
    • 4.8
    • 4.8
    • 4.8

    4.8

    14 ratings