Data silos, duplicate data, and shadow IT, oh my! These common data issues plague organizations across the globe, causing inefficiencies to run wild. This results in poor experiences and frustration internally for employees, but also externally for customers. What can be done to solve these company-wide data problems? Rose Anne Martinuzzi has the answers. In this episode, she shares the strategies she’s seen work across her 15-year career in higher education IT management.

Use focus groups Begin building trust with colleagues by bringing together end users to discuss their technology needs, wants, and gaps.

Build a data governance committee Many common data and technology issues can be avoided entirely with strong tech governance in place.

Invest time in relationships Creating widespread change is easier when people feel heard, seen, and understood from the very beginning.

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