New York-bred restaurateur and creative entrepreneur Michal Chernow has built a food empire from one simple concept: Meatballs. By identifying what consumers like, he figured out how to make it even better so that they can't live without it. But his secrets for success only begin there.Since his teenage years, Michael's been working hard in the restaurant business. He sharpened his chops while working at the New York City Italian staple, Frank's, where he and his partner had the million-dollar idea to sell meatballs to the late-night Lower East Side crowd. They now have six locations of The Meatball Shop across the city, and show no signs of slowing down.

Michael is not only the co-founder and co-owner of this hit restaurant venture, but he's also launched the new seafood and sustainability-focused restaurant, Seamore's.

A hospitality craftsman at heart with a flair for style, classic motorcycles and early-morning workouts, Michael's innovative eateries are leading a new chapter of the New York culinary scene. He came on Business Class to talk about his background, how to lead passionate employees, and to give some exclusive tips on how to make it into the hearts and bellies of consumers. *Meatballs not included.