How to fix an underperforming team

Have you ever been frustrated with your team’s performance? If so, you’re not alone.

Many agency owners have had challenges with their employees not doing what they’re supposed to do or not achieving the quality of work you expect.

Chip and Gini discuss how to sort out what’s going wrong — and what to do about it.

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Chip Griffin  00:00

Hello, and welcome to another episode of the Agency Leadership Podcast. I’m Chip Griffin,

Gini Dietrich  00:04

and I’m Gini Dietrich,

Chip Griffin  00:06

and I’m here today, Ginni, to talk about the fact that I’ve got some issues with your work on this podcast. It’s just not quite up to snuff.

Gini Dietrich  00:14

Great. Can’t wait. Awesome.

Chip Griffin  00:17

We’ll talk about that. Right after this. So actually, I lied. I don’t know. I don’t have any issues with your work on this podcast,

Gini Dietrich  00:37

or lack thereof, actually. Well,

00:40

I mean, some days some weeks,

Chip Griffin  00:42

is, you know, some days we do it at the scheduled time, some days, we have to change it just to accommodate. Oh, diva, Gini Dietrich, but yeah, it is what it is. But no, this is today, we’re going to be talking about something from our favorite website, Reddit.

Gini Dietrich  01:00

And by favorite, we mean chips favorite website, which he sends me links to and says, Go check this out, because Reddit scares me. So then I very carefully click on the link. And I’m like, Okay, this isn’t bad. And then I read, and then I very quickly get off the site.

Chip Griffin  01:17

Well, here’s the thing about Reddit, there are often good questions, they’re sometimes good answers. And there’s often lots of entertainment to be so

Gini Dietrich  01:26

much entertainment.

Chip Griffin  01:28

Yes. from it. So I send it to you with a mix of those things. And so I sent you one of those recently, because there it does, it is a source for some good topics about agency issues, small business issues, generally. And this is one that was in the small business subreddit on Reddit. And, and I’m not going to read the whole thing, but but I do have to read a little bit of it, because it’s just it’s too funny. And it’s pretty entertaining, not to it. So this is a business owner who is posting not as far as I know, an agency owner, but the themes will still resonate with many of our listeners. And so this is someone who says it, he’s not sure it’s worth hiring more help just to make more errors, because he’s had to correct so many recent mistakes. He says employees are not learning from their mistakes. He says, I’ve been in business for 14 years, and it’s getting ridiculous. I think one of the things that in particular, it seemed that set him off was he says today’s icing on the cake, our $400 per hour outside lawyer made multiple typos in a court filing and forgot to add an attachment. So we can’t help you with the lawyers know,