Every ticket a customer raises is a signal of trust, urgency, or inefficiency. Knowing how to handle IT support ticket can transform these moments from strain into growth.

In this episode, we cover how to prioritize, answer with precision and context, track key metrics, and categorize effectively.

You’ll see how each ticket reflects customer expectations and how leaders can use this data to build stronger processes, deeper trust, and measurable business results.

Read more: https://www.basesolutionsllc.com/how-to-handle-it-support-tickets

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Atul Bhagat on LinkedIn: https://www.linkedin.com/in/abhagat/