Jonathan, Cody, and Bear chat about dealing with problem clients.

Should you:

• Bend over backward to accommodate every request?
• Refuse to yield a single inch?
• Fire them?

It's a great reminder that service business owners are professional problem-solvers - but they have to keep that inside the scope of their business.

"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0

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