When workplace disagreements arise, it's tempting to smooth things over or rush to compromise. But strong opinions – when harnessed – can lead to better decision-making. Plus, disagreements are a sign that people care.

This audio article is from our latest Managing People & Building Teams newsletter, especially for coffee people who manage other coffee people. Subscribe and get a tip every other month at unitedbaristas.com/newsletters/managing-people-building-teams.

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