
Sign up to save your podcasts
Or


Shep Hyken is a customer service and experience expert, and the chief amazement officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame.
By Nathan GwilliamShep Hyken is a customer service and experience expert, and the chief amazement officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame.