The customer is always right... or so they say. For any business, your customers are your lifeblood. This is why one of the most important things businesses should focus on is consistently providing excellent customer service. In this episode, I'll share a personal story about how I handled an angry client, key things I learned from that experience and how you can take better care of your customers too. I'll teach you how you can systematize this, what to do when things go wrong and, ultimately, how to make sure working with your business will be an experience clients will always remember.