Poor communication is more than a workplace annoyance—it can jeopardize patient safety, slow down revenue, and create daily frustration for your team. In this episode of The Practice Leader Podcast, Paul and Zed talk with Jennifer McNamara, CEO of Healthcare Inspired, about practical ways practice administrators can close communication gaps and build stronger connections across departments.

You'll learn how to:

• Identify where communication breakdowns happen—and why they keep recurring

• Foster collaboration between physicians, coders, billers, and front desk staff

• Prevent costly mistakes caused by assumptions and missing information

Check out the upcoming ASCENT Meeting: https://www.askascent.com/page/ASCENT2025Agenda

Connect with Jennifer: https://www.linkedin.com/in/jennifer-mcnamara-49364586/

Jennifer's Book: https://www.amazon.com/Clear-Connected-Effective-Communication-Healthcare/dp/B0DG8KFZWL