The #1 quickest way to improve any work relationship is to NEVER ASSUME. Always ask what success looks like for every project, and every job. Managing expectations of your customers, employees, and managers is the key to long-term success in any company.

Everyone want the same things on the deepest level, the 3 R's … to be

1. Recognized
2. Respected
3. Rewarded

You can't meet someone's expectations if you don't know what they are. Paul Goldsmith shares some tips on how to improve your workplace relationships and become a linchpin in any organization.

He also shares some insights from Seth Godin's book Linchpin.