Why aren’t more tech companies prioritising inclusion in product development?

Research by McKinsey & Company found that only 17% of product managers ranked inclusion among their top priorities. Yet, it can be a powerful strategic advantage.

In this episode, we speak with Rikki Singh, a partner at McKinsey and founder of the McKinsey Product Academy, about the critical role of product management in fostering responsible and inclusive innovation.

The conversation explores:

• Real-world examples of companies innovating to serve underserved markets
• How generative AI is exposing biases in tech while also unlocking the ability to create a more level playing field
• Actionable tips for enterprises and startups to prioritise inclusion in product development

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Missed last week’s episode? Listen here: https://pod.fo/e/2ad6a1

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About Rikki Singh 

Rikki Singh leads McKinsey’s software product-management work, helping the world’s largest software and fast-growing SaaS companies with product development and business building. She also founded the McKinsey Product Academy.

Learn more: https://www.mckinsey.com/our-people/rikki-singh

Follow Rikki on LinkedIn: https://www.linkedin.com/in/ritikasingh24/

Read the report on responsible product management: https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/responsible-product-management-the-critical-tech-challenge

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