Making Yourself Clear

How to Keep Friends and Influence People


Listen Later

Chris and Patrick explore strategies for discussing heated topics with people you strongly disagree with.

They emphasize the importance of understanding why you want to have such conversations, preparing for emotional triggers, and having a game plan. They recommend being intentional about your mindset — advocating dialogue over debate, perspectives rather than positions, and assuming positive intent. They explore techniques for effective listening, including tapping into genuine curiosity, mirroring, and using the Socratic method to help you understand and potentially influence the other person's viewpoint.

Finally, they stress the value of being gracious and grateful throughout the conversation.

Getting Clear on Why You Want to Have the Conversation

  • Some motivations, like wanting to mend relationships or broaden perspectives, are positive, while others, like dominating a conversation, are not.
  • Be honest with yourself about intentions and be aware of when higher intentions are compromised by lower ones.

Being Intentional About Your Mindset

  • Be intentional about your mindset during the conversation, and choose a context that focuses on dialog rather than debate.
  • Set a mindset of cooperation over conflict, and consider perspectives and values rather than positions.
  • Language can influence the tone of the conversation. Shift from a battle metaphor to a cooperative exploration.
  • Assume positive intent and look for connection over victory.

Managing Emotional Reactions and Responses

  • Responses are conscious choices; reactions are automatic.
  • Avoid attacking character or body language that conveys contempt.
  • Bring genuine curiosity rather than judgment,

Having a Game Plan for the Conversation

  • Role play the conversation in advance with a neutral third party, like a friend or coach.
  • Get into a conducive emotional state before starting the conversation.
  • The "pause and pivot" technique.

Inviting the Other Person to the Conversation

  • Invite the other person to the conversation and get their consent.
  • Stating intentions positively.

Making Sure the Other Person Feels Heard and Respected

  • The importance of listening, not just to respond but to understand and make the other person feel heard.
  • Mirror back what the other person says to show understanding.
  • The Socratic method as a way to understand and persuade.

Focusing on Values Rather Than Positions, and Being Gracious

  • Focus on shared values rather than just positions in the conversation.
  • Be gracious and grateful to maintain a positive tone.
  • Focus on shared goals.

Checking in and Recalibrating

  • Check in periodically to see how you're doing against your stated intentions.
  • Celebrate wins and recalibrate if the conversation veers off track.
...more
View all episodesView all episodes
Download on the App Store

Making Yourself ClearBy Chris Iskander and Patrick Neary