Eric Bassett is the Owner and Vice President of Natura Pest Control and host of the Bug Bux Podcast. He’s also ACE-certified and enjoys helping people grow both personally and professionally. Before joining Natura as the Director of Sales and Marketing, Eric worked in sales at Rentokil Steritech North America and Gemtek Pest Control.

In this episode…

With a 15-year career in the pest control industry and additional experience in call centers, training, and consulting, Eric Bassett knows a thing or two about what it takes to lead a team.

Eric says that as a trainer or leader, you must identify behaviors driving lag measures. You can’t simply tell someone to do better, be better, or book more sales — you have to evaluate the situation, understand the underlying behaviors, and help your employees in a way that’s productive for their unique needs. Another great tip for leaders? Let go in order to grow your business.

In this episode of the Multiply You Podcast, Austin Clark sits down with Eric Bassett, the Owner and Vice President of Natura Pest Control, to talk about his journey in pest control and consulting. Eric shares how he used his pest control and call center experience to help companies thrive, his tips for training employees and catering to individual needs, and why it’s key for business owners to let go.