
Sign up to save your podcasts
Or


Find out how insights buried in qualitative data can be spun into quantitate gold, why average ratings and NPS numbers are misleading, and how to respond to reviews the right way in our chat with RightResponse CEO and co-founder, George Swetlitz.
SHOWPAGE: www.ninjacat.io/blog/wgm-podcast-how-to-leverage-customer-review-data © 2026, NinjaCat
By NinjaCatFind out how insights buried in qualitative data can be spun into quantitate gold, why average ratings and NPS numbers are misleading, and how to respond to reviews the right way in our chat with RightResponse CEO and co-founder, George Swetlitz.
SHOWPAGE: www.ninjacat.io/blog/wgm-podcast-how-to-leverage-customer-review-data © 2026, NinjaCat