From telehealth to OTC, Dr. Kent Collins has spent his career turning potential threats into growth opportunities for hearing care practices across the country. As the Global Director of Clinical Operations for Audibel, Dr. Collins has developed strategies for success and compiled the data to prove they work. In this episode, he and Dave talk tactics for business growth in this new era of OTC hearing aids, why hearing healthcare professionals have a huge advantage over the competition, and why patient satisfaction should continue to be the top priority.   

Link to transcript