Mark Graban is an author, speaker, and podcast host specialising in lean management and healthcare improvement. He wrote "The Mistakes That Make Us" and hosts the podcast "My Favourite Mistake." Mark is known for his insights on learning from mistakes and improving organisational processes.

Themes Covered:

• Innovation and Mistakes: Why embracing small mistakes can lead to big breakthroughs.
• Healthcare Errors: The importance of systems and checklists.
• Creating a Safe Space: How this fits with psychological safety
• Leading Through Mistakes: Tips for leaders on how to encourage better mistake making

Connect with Mark here: https://www.linkedin.com/in/mgraban/

Listen to Mark's podcast, My Favorite Mistake.

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