The Operatory Podcast is all about burying the dinosaurs in dentistry by finding new technologies to help upgrade your practice. But what do you do a team member is resistant to change?

In this episode, Dr. Laskin is joined by Teresa Duncan from Odyssey Management to discuss the most effective way to handle the "Roz"s of the office.

Teresa is a speaker and writer with over 20 years experience in healthcare. Her areas of expertise include proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems.