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All of us face conflict at work. Adrian tells me that expecting perfect agreement all the time just isn't realistic. Conflict can actually be essential for high performing teams. He differentiates between functional conflict that helps teams grow, and dysfunctional conflict that is driven by emotions and lack of understanding. In this episode, he shares his understanding of how and why conflict arises, and gives his top tips for managing conflict at work. I particularly like the idea of approaching our interactions with curiosity, compassion and collaboration. 

Further resources:
Podcasts and TED lectures by Amy Gallo
Short course on team conflict (need to pay): www.linkedin.com/learning/managing-team-conflict-22834058/common-sources-of-team-conflict?resume=false
Books: How to work with anyone – Amy Gallo; Anatomy of Peace – Arbinger Institute; Vital Conversation – Making the impossible conversation possible

Adrian is an Organisational Development Specialist. He has worked for 20 years in the voluntary and statutory sector delivering health and social care projects, social inclusion and engagement activities. He has significant experience in the equalities, inclusion and human rights agenda from policy development to engagement and training having been a personal champion and manager in this field. He is an experienced coach, trainer and facilitator. Through creative, supportive and thought provoking approaches he can develop practical and sustainable change for individuals, teams and organisations in the delivery of often challenging subjects. You can find him at www.linkedin.com/in/adrian-piggott-0b617342/.  or @AdrianPiggott.