Process Breakdown Podcast (audio)

How to Manage Your Company Even if You’re Miles Away


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Effective communication is important in everything we do.



On today’s episode of the Process Breakdown Podcast, guest Mitch Dodd explains how he, as the COO of Kintec, managed to maintain communication through their chain of clinics, how he incorporated processes, and how he unified the recently acquired chain of clinics, despite not being physically present.



He discusses ways to overcome communication challenges, keeping a close relationship with workers regardless of distance, and promoting teamwork ideology in companies.







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Key Resource List



* SweetProcess.com, 14-day free trial, no credit card required* Kintec.com







Show Notes



0:05 – Introduction



0:46 – John introduces today’s guest, Mitch Dodd, COO of Kintec.



1:09 – John shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.



2:01 – The guest talks about his company, Kintec, what they do, what they are, and where they’re located.



3:11 – Mr. Dodd talks about the steps he took to unify the various clinic branches of the Kintec company.



4:01 – Mr. Dodd points out the difficulties he had in solving the bumps at other clinics, and how he conquered them.



5:29 – The guest explains how he went about convincing the new teams on how to use SLPs, and how he introduced new systems to them.



6:55 – The guest talks about some complications he encountered when bringing the new team onboard.



9:10 – Mr. Dodd recalls celebrations he had with the team when they accomplished goals.



10:24 – The guest speaker gives advice for anyone or any company that wishes to make a company acquisition, highlighting that communication is key.



11:24 – Mr. Dodd names places people can go to learn more about him or get in touch with him or the company.



11:43 – Outro.







Guest Profile











Mitch Dodd is the COO of Kintec. He manages their recently acquired chain of clinics spread across Canada.



He studied kinesiology and exercise science at Western University. He is noted as a hard worker who is always willing to share what he knows. 



His skills vary from customer service and marketing training to exercise physiology, sales management, and more.



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Process Breakdown Podcast (audio)By Process Breakdown Podcast (audio)

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