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This episode of the Clearly Podcast features a discussion on how clients can effectively manage their IT consultants. Key points include:

1. Finding the Right Consultant:
   • Clearly define your needs, including the level of expertise required, prior experience, and company culture fit.
   • Engage all relevant stakeholders in defining these needs to avoid common mistakes.
2. Managing Consultants for Maximum Benefit:
   • Use effective communication tools like SharePoint or Teams.
   • Set up regular but purposeful meetings, avoiding unnecessary attendees to save time and resources.
   • Ensure proper documentation of key processes and critical components for smooth handovers and continuity.
3. Avoiding Common Pitfalls:
   • Late payments can severely impact boutique firms; timely payments are crucial.
   • Avoid asking for free consulting or heavy discounts based on promises of future work or referrals.
   • Ensure contracts are fair and balanced, reflecting the value provided.
4. Additional Advice:
   • Value the expertise consultants bring and ensure they are used efficiently.
   • Maintain good communication and relationships to prevent misunderstandings and ensure smooth project execution.

For more detailed advice or assistance, listeners can reach out to Dave Saunders via LinkedIn or email at [email protected]. The podcast concludes with a note that the next episode will cover a different topic.

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