Reimagining The Contact Center - with Marc Bernstein

How To Maximize The Customer Experience w/ Roy Atkinson


Listen Later

Marc Bernstein and Roy Atkinson discuss how people respond the way you treat them in customer experience, using your dark data, maximizing the experience, and treating people like adults.


Roy Atkinson is the CEO of Clifton Butterfield LLC.

...more
View all episodesView all episodes
Download on the App Store

Reimagining The Contact Center - with Marc BernsteinBy Marc Bernstein

  • 5
  • 5
  • 5
  • 5
  • 5

5

27 ratings


More shows like Reimagining The Contact Center - with Marc Bernstein

View all
WSJ What’s News by The Wall Street Journal

WSJ What’s News

4,322 Listeners