<p>I had the pleasure of speaking with neuroscientist, professor, speaker, author, and cofounder of <a href= "https://www.getimmersion.com/" target="_blank" rel= "noopener">Immersion Neuroscience</a>, <a href= "https://www.linkedin.com/in/paul-zak-91123510/" target="_blank" rel="noopener">Dr. Paul Zak</a>.  Give this episode a listen for invaluable wisdom on deepening your customer connections, generating long-term customer value, optimizing employee performance through immersive training, and much, much more.</p>

I had the pleasure of speaking with neuroscientist, professor, speaker, author, and cofounder of Immersion Neuroscience, Dr. Paul Zak. Give this episode a listen for invaluable wisdom on deepening your customer connections, generating long-term customer value, optimizing employee performance through immersive training, and much, much more.

<p>I had the pleasure of speaking with neuroscientist, professor, speaker, author, and cofounder of <a href="https://www.getimmersion.com/" rel="noopener noreferrer">Immersion Neuroscience</a>,&nbsp;<a href="https://www.linkedin.com/in/paul-zak-91123510/" rel="noopener noreferrer">Dr. Paul Zak</a>.  Give this episode a listen for invaluable wisdom on deepening your customer connections, generating long-term customer value, optimizing employee performance through immersive training, and much, much more.</p>

How to Measure the Extraordinary in an Experience-driven Economy

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about  ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth.

Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.

Business

Management

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.

Share How to Measure the Extraordinary in an Experience-driven Economy

Sign up to save your podcasts

How to Measure the Extraordinary in an Experience-driven Economy

How to Measure the Extraordinary in an Experience-driven Economy