CX Today

How to Navigate the Transition from On-Premise to Cloud Contact Centers


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CX Today's Susie Harrison joined Puzzel CEO Frederic Laziou to discuss the transition from on-premise to cloud.

In this conversation we cover:

  • The reasons enterprises stay on-prem or move to the cloud
  • The challenges of moving to CCaaS and what companies can expect from it, including pitfalls
  • Top tips on starting the journey
...more
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CX TodayBy CXToday.com

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