CX Today's Susie Harrison joined Puzzel CEO Frederic Laziou to discuss the transition from on-premise to cloud.In this conversation we cover:<ul><li>The reasons enterprises stay on-prem or move to the cloud</li><li>The challenges of moving to CCaaS and what companies can expect from it, including pitfalls</li><li>Top tips on starting the journey</li></ul>

CX Today's Susie Harrison joined Puzzel CEO Frederic Laziou to discuss the transition from on-premise to cloud. In this conversation we cover:The reasons enterprises stay on-prem or move to the cloudThe challenges of moving to CCaaS and what companies can expect from it, including pitfallsTop tips on starting the journey

How to Navigate the Transition from On-Premise to Cloud Contact Centers

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How to Navigate the Transition from On-Premise to Cloud Contact Centers

How to Navigate the Transition from On-Premise to Cloud Contact Centers