Brad Millner, CEO, Flooring America and Big Bob’s Flooring Outlet in Yuma, Arizona, talks about systems, offering exemplary service, delegating tasks and running an employee-based installation department.

How to Offer Exemplary Customer Service

Welcome to the FLOORtalk podcast, hosted by the editors of FLOOR Trends &amp; Installation. On this podcast you will find a mix of interviews and fireside chats with leaders, newsmakers and influencers in the flooring industry. Tune in to hear insights, best practices and actionable advice for your flooring business.
 
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Business

Welcome to the FLOORtalk podcast, hosted by the editors of FLOOR Trends & Installation. On this podcast you will find a mix of interviews and fireside chats with leaders, newsmakers and influencers in the flooring industry. Tune in to hear insights, best practices and actionable advice for your flooring business. |

Welcome to the FLOORtalk podcast, hosted by the editors of FLOOR Trends &amp; Installation. On this podcast you will find a mix of interviews and fireside chats with leaders, newsmakers and influencers in the flooring industry. Tune in to hear insights, best practices and actionable advice for your flooring business.
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How to Offer Exemplary Customer Service

How to Offer Exemplary Customer Service

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