"You need experience to get the job, but you need the job to get experience."

It is the classic Product Management "Death Loop." If you are a doctor, a teacher, a marketer, or a salesperson, you are constantly told that you don't have the "technical DNA" to be a Product Manager. You are told to go get an MBA, learn to code, or start at the bottom of a support desk.

But Jackie Henning didn't do any of that.

She made one of the most difficult career pivots imaginable: From the Medical Field to Product Management.

In this episode, we sit down with Jackie (currently a Product Manager at Cylinder) to decode exactly how she translated her clinical background into a high-growth tech career. This isn't theoretical advice from a Silicon Valley veteran who has been in tech for 20 years. This is a tactical playbook from someone who just did it—and remembers exactly how hard it was to get that first "Yes."

If you are trying to break into HealthTech, EdTech, or just "Tech" in general without a Computer Science degree, this conversation is your reality check. Jackie reveals why your "non-traditional" background is actually your biggest competitive advantage—if you know how to frame it correctly.

The "Medicine to Tech" Translation LayerMost career switchers fail because they try to hide their past. Jackie explains why you need to do the opposite. We discuss how "Patient Empathy" translates to "User Research," and how "Clinical Triaging" is actually just "Feature Prioritization" in disguise. You will learn how to rewrite your resume so that a Hiring Manager sees a "Product Thinker," not just a "Former Doctor/Nurse."

The "Threshold Concept"One of the biggest mental blocks for pivoters is the feeling of being an imposter. Jackie introduces the "Threshold Concept"—a mental model to help you identify when you have learned enough to take action, versus when you are just procrastinating with more tutorials. We discuss how to move from "learning about PM" to "doing PM work" before you even have the job title.

HealthTech vs. General PMNot all PM roles are created equal. If you are targeting regulated industries like Healthcare or Finance, the rules are different. Jackie breaks down the nuances of being a PM in HealthTech: the slower feedback loops, the massive importance of "Stakeholder Management" (dealing with doctors, regulators, and legal teams), and why "Move Fast and Break Things" is terrible advice when patient lives are at stake.

Micro-Experiments & The PortfolioHow do you prove you can do the job without a job? You run experiments. Jackie shares examples of "Micro-Projects" you can do in your current non-tech role to build a portfolio. Whether it’s optimizing a hospital workflow or improving a sales process, we show you how to document these wins to prove you have "Product Sense."

Connect with Jackie:

• LinkedIn: https://www.linkedin.com/in/jacqueline-henning/

About the Podcast:We explore the real stories behind high-agency individuals—from medical professionals to tech leaders—who are just a few steps ahead in the journey. We don't sell you "lottery ticket" success stories; we show you the practical first steps so you can find your own way forward.

#ProductManagement #JackieHenning #HealthTech #CareerPivot #NonTechToTech #MedicineToTech #Cylinder #ProductManager #ResumeTips #StakeholderManagement #CareerAdvice #HighAgency #WomenInProduct

Timestamps:

00:00 — Intro + Background

02:16 — Breaking into Product Management: Misconceptions and Realities
04:51 — Jackie’s Journey: From Medicine to Product Management
07:49 — The Evolution of Product Management: Learning by Doing
10:54 — Health Tech vs. General Product Management
13:51 — Navigating Stakeholder Relationships in Health Tech
16:43 — Advice for Aspiring Product Managers: The Threshold Concept