In this episode we explore the unavoidable reality of difficult times with our customers. Importantly how to be prepared to effectively manage those moments so you can have repeatable success in any season.

We'll cover 

• The five main risks for not preparing for worst case scenarios
• The three evaluating exercises you must design in your business to reduce the risk of failing in tough customer moments
• The one thing that stops businesses from executing customer relationship plans effectively

 

Jermaine Edwards

Your Customer Growth Guide