Provide excellence service.Dress up in your nursing uniforms, looking professional. Use AIDET: Acknowledge, Introduce, Duration, Explanation, Thank you.Acknowledge your patients and families. Make eye contact. Offer services of what you will be doing before they are asked.Be positive and take time to show common courtesy. Be the solution and not the problem. Be respectful and totally present with your patients. Turn off phone when you are with your patients. Go above and beyond. Collaborate and cooperate the other healthcare workers. Show concerns about patients and their families. Provide updates to patients and families. Be able to answer simple questions. Manage each other well.Provide patients with using the rest room, urinal or bedpan, pain medications and personal belongings. Be respectful and non-judgmental about age,race,sexual orientation, ethnicity or health problems. Always thank the patient before leaving the room and let them know when you will return.