In season 2, episode 14 of ColumbusCast, our CE Specialist Steve Lyon is joined by Toby Harris, Business Applications Sales Executive at Microsoft and Mat Arnold, Technical Specialist at Microsoft, to discuss how businesses can improve their customer service strategies despite times of change.

How to push the boundaries of customer service

The ColumbusCast podcast is all about how companies use digital solutions to transform, maximise and futureproof their businesses.

Digital transformation can be seen as a bit of a buzzword nowadays and is often mistaken for pure change. However, at Columbus, we believe transformation is about delivering new value, most often through a new or changed business model, and positively disrupting your industry.

Join us each week as our specialist teams across manufacturing, food, retail and rental sectors discuss the latest trends in their industry. Learn how businesses can reach their goals for growth by finding and implementing the right digital business solutions.

Discover more at https://www.columbusglobal.com/en-gb/

Technology

The ColumbusCast podcast is all about how companies use digital solutions to transform, maximise and futureproof their businesses. Digital transformation can be seen as a bit of a buzzword nowadays and is often mistaken for pure change. However, at Columbus, we believe transformation is about delivering new value, most often through a new or changed business model, and positively disrupting your industry. Join us each week as our specialist teams across manufacturing, food, retail and rental sectors discuss the latest trends in their industry. Learn how businesses can reach their goals for growth by finding and implementing the right digital business solutions. Discover more at https://www.columbusglobal.com/en-gb/

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How to push the boundaries of customer service

How to push the boundaries of customer service