It can be scary and overwhelming for an injured person going through workers’ compensation for the first time. And, while the adversarial relationship that can be inherent in the insurance process has steered the industry as a whole away from the humanitarian piece, our guest is here to remind us just how important advocacy is.
We speak with Trecia Sigle, VP Enterprise TPA and Multinational Claim at CNA, about demystifying insurance, advocating for injured parties, and advocacy ideas for the future.
In this episode, we discuss:
Defining advocacy & demystifying the insurance process
The limits of employer control for advocacy programs
The future of injured individual advocacy & the COVID-19 pandemic impact 


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