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How To Recover From A Difficult Client Call Without An Overwhelming Emotional Reaction
Intense emotions from difficult customers can be hard to withstand. It can be even harder when these emotions are directed at you and are about your business.
Your own emotions around this experience can be overwhelming. And no wonder! Intense client emotions like these directed at you can register as an attack.
Listen in to learn how to handle difficult customer interactions without getting overwhelmed, and when it's OK to "break up" with a difficult customer.
Link to transcript and show notes: https://www.shula.ca/rude-customer-difficult-client/
#TheEntrepreneursTherapist #EntrepreneursTherapist #EntrepreneurLife #TheEntrepreneursTherapist #EntrepreneursTherapist #EntrepreneurLife #MentalHealth #MentalHealthMatters #mindset #entrepreneurs #SmallBusiness #BusinessWoman #entrepreneurship #Entrepreneur #Business #BusinessOwner #WomenInBusiness #WomenEntrepreneurs #WomenEntrepreneur #StrongerWithSupport #StressRelief #StressManagement #Resilience #Stressed #Burnout #TraumaInformed
This podcast is brought to you by my self-guided virtual retreat. Create your customized mental and emotional wellness plan to keep Your CEO-self in the driver's seat so you don't flip your lid and blow up your business when the crap hits the fan.
Running a Business Can Run Down Your Mental Health As whole humans who own small businesses, a mental health plan should be part of your business strategy.
Boost your business with a mental health plan. Purchase the self-guided mental health plan workshop today. $99 USD includes workshop recording, enhanced transcript and worksheets. The link is https://entrepreneurstherapist.click/mhplan .
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By Shulamit Ber Levtov, MA, RSW, CCTPIntense emotions from difficult customers can be hard to withstand. It can be even harder when these emotions are directed at you and are about your business.
Your own emotions around this experience can be overwhelming. And no wonder! Intense client emotions like these directed at you can register as an attack.
Listen in to learn how to handle difficult customer interactions without getting overwhelmed, and when it's OK to "break up" with a difficult customer.
Link to transcript and show notes: https://www.shula.ca/rude-customer-difficult-client/
#TheEntrepreneursTherapist #EntrepreneursTherapist #EntrepreneurLife #TheEntrepreneursTherapist #EntrepreneursTherapist #EntrepreneurLife #MentalHealth #MentalHealthMatters #mindset #entrepreneurs #SmallBusiness #BusinessWoman #entrepreneurship #Entrepreneur #Business #BusinessOwner #WomenInBusiness #WomenEntrepreneurs #WomenEntrepreneur #StrongerWithSupport #StressRelief #StressManagement #Resilience #Stressed #Burnout #TraumaInformed
This podcast is brought to you by my self-guided virtual retreat. Create your customized mental and emotional wellness plan to keep Your CEO-self in the driver's seat so you don't flip your lid and blow up your business when the crap hits the fan.
Running a Business Can Run Down Your Mental Health As whole humans who own small businesses, a mental health plan should be part of your business strategy.
Boost your business with a mental health plan. Purchase the self-guided mental health plan workshop today. $99 USD includes workshop recording, enhanced transcript and worksheets. The link is https://entrepreneurstherapist.click/mhplan .