This week we have Farid Kanji from Farid's Auto Centre joining us to discuss dispute resolutions. We talk about what to do when you are experiencing repeated ongoing issues with your vehicle and the dealership or repair centre is unable to fix it. We discuss when it is appropriate to request good will repairs and how to solve a dispute with service shops to get your vehicle back on the road. We talk about the importance of building a relationship with a service shop. Finally, we share our thoughts on the new vehicle test drive of the week, the 2018 Honda Accord Hybrid.