You are a leader managing a team of people. You have become aware that there is conflict between some of your team members. You wonder how you can resolve the team conflict. You see it as a difficult conversation.

You can fix a work relation gone sour. Fixing a relationship takes serious effort but it can be done. Brian Uzzi, professor of leadership and organizational change at Northwestern’s Kellogg School of Management, has written an article — ‘Make your enemies your allies’ — in which he says that ‘the hard work is often worth it, especially in a work environment where productivity and performance are at stake.

In this episode, I share some statistics with you about conflict at work in the UK and I take you through some team-conflict resolution strategies that will help you.

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